Cancellation Policy
We understand that plans can change. Our cancellation policy is designed to be simple and fair.
Order Cancellation
Orders may be cancelled within 12 hours of purchase, provided they have not entered processing or shipment.
Once an order has been processed or dispatched, it cannot be cancelled.
Custom or Personalized Products
Any customized or personalized items cannot be cancelled once production has begun.
Refund for Cancelled Orders
Eligible cancelled orders will be refunded to the original payment method within 5 to 10 business days, depending on your payment provider.
Need Help?
Please contact our customer support team as soon as possible if you wish to cancel an order.
Email: support@lilfits.com
